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This privacy policy applies to the actions of Sure Steps Children’s Physiotherapy and the Users of this website

Sure Steps Children’s Physiotherapy takes the privacy of their clients seriously. For the purposes of processing your personal Data Sure Steps Children’s Physiotherapy ( are the controller in relation to the use of the Website


Data All the information you submit to us via the website


Sure Steps Children’s Physiotherapy/We or us

Alice McEvoy and Lyndsey Davenport (partnership)


User or you

Anyone who access the website and is not employed by Sure Steps Children’s Physiotherapy or acting as a consultant/providing services to Sure Steps Physiotherapy accessing the website for this purpose



Website Privacy Policy 

This privacy policy applied to the actions of Sure Steps Children’s Physiotherapy and Users with respect to this Website. It does not extend to any websites that can be accessed via this Website including, but not limited to, any links we may provide to social media sites.

Sure Steps Children’s Physiotherapy may collect the following Data from you:

  • Personal details such as: Name, Address, Telephone number, Email address

How data is collected and stored:

  • Data that is given to us by you: when you contact us through the website, telephone, letter or email and when you use our services

  • We automatically collect some Data about you when you access our website. This helps us to make improvements to the content and navigation of the website (this includes: IP address, details of when you access the website: date, time, frequency and use of content)

The Data will be given to us by you and stored electronically on secure servers. If you suspect misuse, loss or unauthorised access to your data, please let us know immediately by contacting us on:

Retaining personal data:

Data is routinely stored for as long as the user continues to access the service. Following this Data may be kept for 8 years after the users 18th birthday, or until 25 years of age.

How Data is used:

 It may be shared with employees of Sure Steps Children’s Physiotherapy and If you engage further with the service as part of your case notes.

Data may be shared with other professionals who may be involved in the care of the individual accessing the service. Consent is requested to share such information. Users of the service are asked to provide consent for the above. Data is not shared with other professionals or third parties without consent. No data is sold to third parties for marketing purposes.

Your rights:

You have the following rights in relation to your data:

  • The right to request copies of the information we hold about you at any time or that we modify, update or delete. Where we are legally permitted to do so, we may refuse your request, in such cases we will provide details of the reason why.

  • The right to correct, erase or restrict use of your personal Data

  • The right to request that we move, copy or transfer your Data

  • The right to object to our use of your Data and to withdraw consent for the processing of your Data at any time

All requests must be made in writing via email:


Sure Steps Children’s Physiotherapy is registered with the Information Commissioners Office (ICO) . If you are unhappy with the way in which your data is handled or with any response to requests in relation to how your Data is handled by us you may contact the Data protection authority (ICO) about this. Details for the ICO can be found at


It is important that the Data we hold about you is accurate and correct. Please contact us if your Data changes for the period which we hold it.


Changes of business ownership and control

Should Sure Steps Children’s Physiotherapy expand or reduce its service, this may involve the sale or transfer of control of all, or part of Sure Steps Children’s Physiotherapy. Data provided by users will, where it is relevant to our service also be transferred. The new owner or controller will therefore be permitted to use this Data in accordance with this privacy policy for the purpose which it was supplied to us. Data may also be disclosed to prospective purchasers of the business or parts of it. In the above instance, we will take steps to ensure privacy is protected.


Changes to privacy policy

Sure Steps Children’s Physiotherapy has the right to change this policy as deemed necessary from time to time, or as may be required by law. If any court or competent authority finds that any part of this privacy policy is invalid, unenforceable or illegal that part of this privacy policy will be required to be deleted. This will not affect other parts of this policy. Service users will be updated to any changes made to the privacy policy and you are deemed to have accepted these terms upon next use of our services.

If you have any questions about any of the information above contact us on:

All Users of Sure Steps Children's Physiotherapy services will be sent further information about privacy and the protection of their data - please contact us for a copy of this policy (

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